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The Phoenix Practitioner has a rare combination of domain specific expertise and management ability. Our courage, confidence, and capability level distinguishes the Phoenix practitioner from other consultants. We are highly skilled, creative people who do whatever it takes for our customers.

Our team members have four qualities:

1. Applied Mortgage Expertise
2. Applied Technology Skill
3. Proven Delivery Ability
4. Ability to Manage

Finally, our team members have the courage, confidence, self belief, and ferocious self-determination to go out there and work it out until they get it done for our customers. That’s “The Phoenix Grit,” and it underlies everything we do.

If you think you’d be a great fit, check out these job opportunities (posted here when we have openings), or drop us a line.

Job Openings

As the Phoenix family of companies continue to mature and grow into mortgage technology’s premier service provider and product company, the Phoenix Finance and Operations team must continue to mature and grow to support our people leading this charge. This team is responsible for fostering an environment all team members love to be a part of and to best enable them to achieve our vision as a company: to seek a transformational and durable impact within our industry and on the customers whose lives we intend to improve.

We have opened a position for Controller and Operations Manager to lead this team. We’re currently searching for dynamic candidates who have demonstrated teamwork, leadership, finance, and operations experience to help us on our journey. Creativity and can-do attitude are musts. We have provided a description of the role below. Interested candidates should reach out to Tom Westerlind at thomas.westerlind@phoenixoutcomes.com.

Please note, we understand that this is a role that requires a diverse set of skills. Candidates do not have to meet all requirements for consideration. We’re looking for someone who wants to learn and grow, just like us.

Controller and Operations Manager

We entrust the Controller and Operations Manager with running our finance and operations in a manner that enables our company and team members to grow. This role reports to the CFO. Responsibilities primarily fall into to two areas:

  • Finance and Accounting.
  • Internal Operations.

Finance and Accounting

The Controller and Operations Manager is responsible for accounting operations, production of financial reports, and maintenance of accounting records. Specific responsibilities are as follows:

  • Sits at the leadership table. Understands company value proposition and objectives. Engages actively and provides strategic and tactical input.
  • Manages bookkeeping.
  • Prepares budgets and plans by collecting, analyzing, and consolidating financial and operational data.
  • Provides status of financial results and forecasting.
  • Manages client invoicing and tracks accounts receivable.
  • Authorizes payments and tracks accounts payable.
  • Manages payroll and employee reimbursements.
  • Manages our 401K program.
  • Assists with tax preparation.
  • Implements process and technology improvements. The more ideas the better.

Internal Operations

The Controller and Operations Manager is responsible for day to day company operations. Specific responsibilities are as follows:

  • Runs employee engagement and new team member onboarding.
  • Teams with practice area leads to coordinate knowledge management across the company.
  • Maintains employee handbook and manages internal communications.
  • Manages practitioner utilization reporting.
  • Ensures compliance with contracts and applicable federal, state, and local legal requirements.
  • Assists with project financials and resource utilization forecasting.
  • Manages vendors.
  • Manages benefits programs.
  • Oversees insurance requirements and compliance.
  • Protects operations by keeping financial information and plans confidential.
  • Implements process and technology improvements. The more ideas the better.

We expect the role and responsibilities to evolve and grow with our company and look forward to speaking with you. PhoenixTeam is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Quality Assurance Testing Analyst 

Create and execute test cases and document testing results. Conduct various types of testing to include integration, regression, performance, and end user testing.

Key Job Functions

  • Write and execute test cases (scenarios, inputs, outputs, expected results, data conditioning, triggers). Document all testing results to include any identified defects.
  • Document test cases and results in Rational for all stories after development is complete.
  • Conduct data conditioning tasks.
  • Conduct multiple types of testing to include integration, regression, performance and end user testing.
  • Participate in sprint ceremonies to understand what stories are being built in each sprint. Provide a high level summary of your understanding of the sprint goals after each Sprint Planning session.
  • Understand multiple integrations including the triggers, timing, directionality, and data exchanged.
  • Use tools such as Postman to assist with integration testing.
  • Work with developers directly to remediate defects and clarify testing objectives.
  • Work with automated testing team to ensure full coverage between automated and manual functional testing.
  • Build regression testing framework for areas not covered by automated testing and continue to update as system is built out.
  • Work side-by-side with end users to validate requirements and resolve conflicts.

Qualifications

We seek enterprising professionals looking to work at a startup focused on solving problems and achieving outcomes.

  • 2-3 years of related experience in Business Analysis and Quality Assurance Testing
  • Mortgage industry experience
  • Intellectually curious; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity
  • Team oriented; collaborate well with team members as well as customers
  • Can easily shift focus between high priority tasks as required
  • Proven ability to learn new business concepts and skills quickly
  • Excellent verbal and written communications skills
  • Strong attention to detail with proven analytical and problem solving skills
  • Working knowledge of the Microsoft Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook\

Preferred Skills

  • Familiarity with the mortgage industry to include working knowledge of mortgage data
  • Experience with the Agile software development methodology
  • Proficiency with the Rational toolkit
  • Experience working with MS Project and Visio
  • Experience working with XML & JSON web services and flat file integrations

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 2+ years of related experience

Job Type: Full-time

Location: Arlington, VA

Salary: $60,000 to $80,000/year

Business Analyst 

Examine, assess, and document business requirements. Conduct end user testing to include creation and execution of test cases.

Key Job Functions

  • Write vision and scope documentation
  • Write business requirements (user stories as an example)
  • Write current state and target state documentation using a combination of facilitated and documentation-based techniques
  • Facilitate sessions with stakeholders to meet stated objectives
  • Create workflows and flow charts using tools such as Visio
  • Work with multiple stakeholder groups to gather and synthesize different views of the same problem
  • Work side-by-side with end users to validate requirements and resolve conflicts.
  • Write test cases (scenarios, inputs, outputs, expected results, data conditioning, triggers)
  • Execute test cases – execute test cases and document results
  • Data conditioning tasks

Qualifications

We seek enterprising professionals looking to work at a startup focused on solving problems and achieving outcomes.

  • 2-3 years of related experience in Business Analysis and End User Testing
  • Understanding of business process reengineering
  • Proven track record of navigating across organizational boundaries to successfully influence others and build trust-based relationships; maintains poise and professionalism during challenging conversations
  • Intellectually curious; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity
  • Strong report presentation development skills (MS PowerPoint, etc.) to facilitate messaging for executive management audiences
  • Team oriented; collaborate well with team members as well as customers
  • Can easily shift focus between high priority tasks as required
  • Proven ability to learn new business concepts and skills quickly
  • Excellent verbal and written communications skills
  • Strong attention to detail with proven analytical and problem solving skills
  • Working knowledge of the Microsoft Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook)

Preferred Skills

  • Prior experience with facilitation is a plus
  • Familiarity with the mortgage industry to include working knowledge of mortgage data
  • Experience with the Agile software development methodology
  • Proficiency with the Rational toolkit
  • Experience working with MS Project and Visions

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 2+ years of related experience

Job Type: Full-time

Location: Arlington, VA

Salary: $60,000 to $80,000/year

 

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Address:

1005 North Glebe Road
Suite #230
Arlington, VA 22201

Phone:

571.414.0288

Hours:

9 AM - 5 PM
Monday to Friday

PhoenixTeam's Office

PhoenixTeam
1005 N. Glebe Road, #230
Arlington, VA 22201

 
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