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The Phoenix Practitioner has a rare combination of domain specific expertise and management ability. Our courage, confidence, and capability level distinguishes the Phoenix practitioner from other consultants. We are highly skilled, creative people who do whatever it takes for our customers.

Our team members have four qualities:

1. Applied Mortgage Expertise
2. Applied Technology Skill
3. Proven Delivery Ability
4. Ability to Manage

Finally, our team members have the courage, confidence, self belief, and ferocious self-determination to go out there and work it out until they get it done for our customers. That’s “The Phoenix Grit,” and it underlies everything we do.

If you think you’d be a great fit, check out these job opportunities (posted here when we have openings), or drop us a line.

Job Openings

 Are you interested in working for a startup focused on software product management and technology solution delivery within the mortgage industry? Our customers range from financial institutions, technology providers, to government agencies. Using an agile approach, we help our customers solve complex problems and deliver value quickly to achieve desired outcomes.

Interested candidates should reach out to Tom Westerlind at thomas.westerlind@phoenixoutcomes.com.

Training Manager

We are looking for an expert Product Manager with a passion for training others on the Product Management craft. While this position requires strong knowledge of Product Management practices, the primary responsibilities of this role are creating content and facilitating training. This role requires a proven track record in product management, product development, software design best practice, knowledge of Scaled Agile Framework (SAFe) best practices and the ability to provide concise, polished, and professional training.

Key Job Functions

  • Facilitate the delivery of a multi-session, product management training workshop to our internal and external clients.  
  • Build upon existing training curriculum to grow the training program.
  • Create and deliver follow-up workshops to reinforce best practice.
  • Coach team members on specific deliverables such as customer journey maps, storyboards, personas, and prototypes.
  • Produce training artifacts (Quick reference guides, interactive PowerPoint presentationstraining plans, training agenda, training schedule, and client-facing training summaries).
  • Create training schedule, send meeting invitations and manage training logistics.
  • Facilitate training via virtual meeting software or live instructor led courses onsite.
  • Manage training surveys, conduct training retrospectives, and follow up on course take-aways.
  • Create an official training summary and present to Product Team and Client Leadership.

Qualifications

We seek enterprising professionals looking to work at a startup focused on solving problems and achieving value-driven outcomes.

  • 5+ years of related experience in Product Management, Product Development or Product Design.
  • 5+ years of related experience in Instructional Design, Technical Writing and Training Delivery.
  • Understanding of Scaled Agile Framework (SAFe).
  • Proven track record of navigating across organizational boundaries to successfully influence others and build trust-based relationships; maintains poise and professionalism during challenging conversations.
  • Intellectually curious and creative; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity.
  • Self-starter who thinks and works independently and requires minimal oversight, management and direction.  
  • Strong presentation development skills (MS Word, PowerPoint, etc.) to facilitate communication to all levels of line of business.
  • Teamoriented; collaborate well with team members as well as customers.
  • Can easily shift focus between high priority tasks as required.
  • Proven ability to learn new business concepts and skills quickly.
  • Excellent verbal and written communications skills.
  • Strong attention to detail with proven analytical and problem-solving skills.
  • Ability to effectively manage priorities in a complex, fast-paced environment.
  • Expert knowledge of the Microsoft Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook).

Preferred Skills

  • Familiarity with the mortgage industry to include working knowledge of mortgage loan servicing.
  • SAFe Certification.
  • Experience as a consultant or in a consulting role.
  • Experience training or facilitating complex meetings, design sprints, story mapping sessions, etc. 

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 5+ years of related experience

Job Type: Full-time

Location: Arlington, VA

 

Quality Assurance Testing Analyst 

Create and execute test cases and document testing results. Conduct various types of testing to include integration, regression, performance, and end user testing.

Key Job Functions

  • Write and execute test cases (scenarios, inputs, outputs, expected results, data conditioning, triggers). Document all testing results to include any identified defects.
  • Document test cases and results in Rational for all stories after development is complete.
  • Conduct data conditioning tasks.
  • Conduct multiple types of testing to include integration, regression, performance and end user testing.
  • Participate in sprint ceremonies to understand what stories are being built in each sprint. Provide a high level summary of your understanding of the sprint goals after each Sprint Planning session.
  • Understand multiple integrations including the triggers, timing, directionality, and data exchanged.
  • Use tools such as Postman to assist with integration testing.
  • Work with developers directly to remediate defects and clarify testing objectives.
  • Work with automated testing team to ensure full coverage between automated and manual functional testing.
  • Build regression testing framework for areas not covered by automated testing and continue to update as system is built out.
  • Work side-by-side with end users to validate requirements and resolve conflicts.

Qualifications

We seek enterprising professionals looking to work at a startup focused on solving problems and achieving outcomes.

  • 2-3 years of related experience in Business Analysis and Quality Assurance Testing
  • Mortgage industry experience
  • Intellectually curious; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity
  • Team oriented; collaborate well with team members as well as customers
  • Can easily shift focus between high priority tasks as required
  • Proven ability to learn new business concepts and skills quickly
  • Excellent verbal and written communications skills
  • Strong attention to detail with proven analytical and problem solving skills
  • Working knowledge of the Microsoft Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook\

Preferred Skills

  • Familiarity with the mortgage industry to include working knowledge of mortgage data
  • Experience with the Agile software development methodology
  • Proficiency with the Rational toolkit
  • Experience working with MS Project and Visio
  • Experience working with XML & JSON web services and flat file integrations

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 2+ years of related experience

Job Type: Full-time

Location: Arlington, VA

Salary: $60,000 to $80,000 per year

 

Business Intelligence Consultant

PhoenixTeam – Charlotte, NC

The Business Intelligence Consultant is a key member of the team delivering data analytics consulting services to Phoenix banking clients. The Business Intelligence Consultant is responsible for gathering client requirements, building custom reports/analyses/dashboards/scorecards/visualizations, interpreting results, uncovering insight, and helping clients shape and grow their analytics strategy.

Key Job Functions

  • Translate business needs for reporting and analytics into technical specifications
  • Design, build, deploy, and maintain presentation layer components of BI solutions (dashboards, scorecards, reports, and other visualizations) using Microsoft Power BI
  • Assist clients in interpreting the results of reports/analyses
  • Develop and monitor clients’ strategic plans for analytics and business intelligence
  • Conduct quarterly client strategy sessions to help clients shape and grow their analytics strategy
  • Provide technical support for data and presentation layer components of BI solutions

Qualifications

  • Experience with using cloud-based analytic tools such as Microsoft Power BI to deliver business insights
  • Familiarity with the banking industry to include working knowledge of banking data and how that data can be transformed into insight through the use of analytics
  • Team oriented; collaborates well with team members as well as clients
  • Excellent communication skills, both through written and verbal channels.
  • Intellectually curious; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity
  • Strong attention to detail with proven analytical and problem-solving skills

Preferred Skills

  • Familiarity with modern data warehouse architecture, data lakes, dimensional data modeling, ETL/ELT processing, and data visualization tools
  • Experience with Microsoft Azure Synapse (formerly SQL Data Warehouse), Azure Analysis Services, Power BI and/or AWS Redshift, Glue, and QuickSight
  • Experience with the Agile software development methodology

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 6+ years of related experience

Job Type: Full-time

Salary: $80,000.00 to $120,000.00 per year

 

Senior Data Architect / Data Engineer

PhoenixTeam – Charlotte, NC

The Data Architect / Data Engineer is a key member of the team delivering data analytics solutions to Phoenix clients. The Data Architect / Data Engineer is responsible for designing, developing, and implementing data architecture for a new could-based analytics service offering for financial services clients.

Key Job Functions

  • Design, develop, and implement cloud-based data architecture and data acquisition strategy to support analytic applications using best practices in data modeling, design and implementation for metadata management, operational data stores and Extract Transform Load (ETL/ELT) environments
  • Participate in solutioning for cloud-based technology products customers love and continually use because of the business value they provide
  • Collaborate with Product Manager, Product Designer, and customers in continual product discovery to ensure the infrastructure accounts for the data architecture and data processing pipelines needed to support product requirements.
  • Continually research new technologies, data modeling methods and information management systems to determine if they are viable options to incorporate into existing architecture.
  • Provide technical support for data layer components of BI solutions, as necessary.

Qualifications

  • Extensive experience with modern data warehouse architecture, data lakes, dimensional data modeling, and ETL/ELT processing and related tools (e.g., Azure Data Lake Store, Azure Synapse, Azure Data Factory, Azure Analysis Services, AFS S3, AFS Redshift, AFS Glue).
  • Deep understanding of system security infrastructure and knowledge of best practices in secure coding.
  • Intellectually curious; seeks out opportunities to expand professional knowledge and network; funnels found knowledge into continuous process improvement activity.
  • Strong attention to detail with proven analytical and problem-solving skills.
  • Excellent communication skills, both through written and verbal channels.

Preferred Skills

  • Knowledge of Test-Driven Development Methodologies.
  • Experience with the Agile software development methodology.
  • Machine Learning and statistical modeling experience.

Education: Bachelor’s Degree or equivalent required

Minimum Experience: 6+ years of related experience

Job Type: Full-time

Salary: $110,000.00 to $150,000.00 per year

 

Let's Start Something New

Say Hello!

We'd love to hear from you. Send us a note and connect with PhoenixTeam.

Address:

1005 North Glebe Road
Suite #620
Arlington, VA 22201

Phone:

571.414.0288

Hours:

9 AM - 5 PM
Monday to Friday

PhoenixTeam's Office

PhoenixTeam
1005 N. Glebe Road, #230
Arlington, VA 22201

 
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