We strive for maximum value for our customers by generating insights that improve business outcomes. Throughout the full product life cycle, we provide online analytical assessments of the current state of your data framework to better plan the next steps for your product or service. Our approach is four-fold. First, we aggregate the information and allow the data to direct us to the value patterns. Second, we clean the data, removing structural errors, filter irrelevant information, and validate to provide clean, concise data that can be catalogued. Next, we index and store the data and finally, we process the data to discover and deliver valuable data sets.

When all is said and done, it is a clearly prioritized and buttoned up product backlog that brings the vision to life. Equally important is a Product Owner’s ability to lead and own priorities, leveraging positional authority and collaboration to gain alignment and empower development team members to deliver value quickly with quality. Our Product Owners lead with a vision and are respected by the organization as leaders of the product.

Nothing is more important than showing customers that you hear and understand their needs at the earliest possible point in the engagement. Our Product Designers embed themselves with the customer, building trust based on empathy and listening. This early relationship allows us to research, design, and validate design hypotheses and experiences quickly and efficiently. Working in collaboration with the product and technology teams, we keep the experience and the technological capabilities to achieve the experience at the forefront of everyone’s mind.

A clear and concise product vision is imperative to gaining alignment on the desired outcome. Whether we are supporting the definition of a net new product or enhancing an existing product, we develop a vision that aligns to the overall business or organizational goals and reflects the anticipated value. Our Product Managers are experts at communicating and gaining alignment on the vision, value, meaningful and measurable objectives and key results (OKRs), and hypotheses. We collaborate with product, business, and technology to discover and ideate on new opportunities to solve business problems and increase the user experience. The future state vision is summed up through value-driven roadmaps, reflecting the iterative chunks of value the business and customer can expect to receive.

Our analytics team not only works for our clients, but with them. Our mission is to help our client’s find actionable data and create solutions that will drive value for each of them. We do this by building custom reports, providing analytics and interpreting results to provide a holistic view of the data. We are also ready, willing and able to support and guide our client’s to realize their data value throughout every step of the process.

Our goal is to provide data analytics that fulfills all unmet needs without the expensive price tag. We pride ourselves on being an industry leader in data analytics, equipped to support your outcomes at scale with a secure, cloud-based platform that requires no hardware maintenance.

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Our Training Services are designed to help individuals and teams learn all the skills necessary to deliver value and meet personal growth needs. We truly believe that training should not suck the life out of individuals or the organization. That is why we use the latest in cognitive neuroscience (the study of how the brain learns) to customize training strategies and develop curriculum that simultaneously entertains and educates, ensuring that participants learn more and retain more than traditional training methods. Our training services include:

• Training Strategy and Design
• Custom Training Delivery (Synchronous, Asynchronous, Instructor Led, Virtual, and CBT)
• Leadership Development Programs
• Curriculum Development for Lifelong Learning

Our advising and coaching services transform companies from good to great and beyond through customized approaches that touch all levels of the organization to rally around value and foster a continuous learning mindset that drives evolutionary change. Our advisors and coaches are Lean-Agile, Product, and Change Management experts experienced at blending and creating customized approaches using our Rally Around Value Everyone (Rave) approach to change walking leaders and the organization from unconscious incompetence to unconscious competence. Our Advising and Coaching Services include:

• Kanban/Scrum Team Coaching
• Product Management and Ownership Coaching
• StratDevOps Coaching
• SAFe, LeSS, Scrum at Scale, & Customized Frameworks
• Leadership Development at All Levels

Our facilitation services ignite your teams’ creativity and tap into the hidden talents and ideas of individuals that typically lie dormant with typical meeting facilitation. We ensure that every voice is heard and every minute counts by blending techniques from Improv, the latest in Cognitive Neuroscience, Lean, Agile and other frameworks in an effort to get the most value out of every meeting. Our facilitation services include:

• Lean Decision Jams
• Design Sprints
• Lean-Agile events and workshops
• Release Planning
• Product/Requirement Elicitation
• Strategic Planning Sessions
• On Site, Off Site, and Virtual Event Planning
• Facilitation Training and Workshops

We make sure our clients choose the right tool to meet their strategic direction and vision, especially when it comes to client experience and loyalty. When the customer is at the center of the strategy and vision, there’s no better tool than Salesforce and we know how to develop and deliver a strategy and vision that will add continuous value to your customer throughout their loan life cycle experience.

Ultimately the right approach will result in fast delivery of value and investment realization. It is critical to gain alignment on the approach and we focus on three things to achieve this. Our philosophy is to deliver value quick and often so we can have continuous improvements and continuous value realization. Then we focus on operations and maintenance, establishing support and optimization processes. Last is systems stability, conducting periodic solution reviews to ensure scalability and long term viability.

People are the core of any business, whether defining a strategy, requirements, or building and releasing a solution. Without the right people success is at risk We assess the team and identify gaps in skillsets, roles or responsibilities. From this analysis we make talent recommendations, ensuring full transparency on expectations to achieve the desired results.