Engineering & Quality

Focused on continuous quality and delivery. The Phoenix Way.

We are experts in continuously bridging the gap between the present and the future. Using the inputs from other leadership areas, we craft the path that leads us to the final outcomes to deliver value every step of the way. Our Engineering team brings their diverse skill sets to conquer the all to familiar challenges of time and scope. Continuously solutioning, developing and delivering to clients to ensure value perceived is value received. We collaborate to co-create solutions that achieve the mission, maintaining technical flexibility while also delivering an amazing and thoughtful user experience. Our success is directly tied to our ability to expedite the process from design to customer engagement, always respecting and embracing the continuous feedback loop.

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Top Mortgage Lender and Servicer

After implementing SAFe, our client needed our technical and solution architecture leadership to drive the value of SAFe home. We led the coordination of architectural vision and strategy with the feature development of the stream, trains, and teams. Focused inward on the architecture team to build, train, and hire the right talent to expand the solution architecture team threefold. We had the privilege of leading internal initiatives in the form of objectives and key results to drive improvement beyond project scopes. Using architectural designs, roadmap development, PI planning, end-to-end testing, and writing software, we lead by example to inspire the teams to innovate and solve the hard problem with true Agile architecture.

Our Impact:

41

ARTs

30+

Epics

2000+

technologists

60+

solution and architectural diagrams

Top Mortgage Lender and Servicer

Our client sought solution architecture leadership for a major intiative. We worked with teams to develop and deliver Agile architecture for a new product and business line for the client. A cloud-first approach with continuous integration and continous deployment, we rapidly developed the product from concept to proven value streams. The success of the effort led to the launch of their new software product and expanding the business. Our team lead the technical vision, strategy, and roadmaps for the development including assisting teams with database schema designs and service contracts. We collaborated with each team to help them see the vision and iterate on the design to deliver value with each delivery.

Our Impact:

3

ARTs

6

teams

3

PI Planning Events

20+

microservices

Community Banking

Seeking to solve client problems within the community banking industry, we were asked to provide our technical leadership and expertise to solution the most effective way for clients to integrate between software vendors. Our engineering leadership worked collaboratively with the clients business and technology representatives to develop an integration platform that effectively and efficiently solves the problem. These on-prem solutions bring process automation and business solutions to our clients, enabling their business and client sentiment to grow.

Our Impact:

2

clients

15k+

lines of code

75%

test coverage

1

CI pipeline

Top Mortgage Lender and Servicer

Our client reached out to us for Quality Assurance leadership on an implementation that spanned multiple products, a myriad of legacy systems, and integrations. The architecture was intricate and the ability to conduct end-to-end testing seemed impossible to some, but not to us. Built-in-quality is the name of the game and focusing testing efforts around business processes is checkmate. We supported environmental stabilization efforts, established cross-functional testing teams and partnered with our client’s teams to instill an integrated built-in-quality test philosophy powered by business centric testing and better value delivery.

Our Impact:

13

Release Trains

15

major systems

5

major automations

Repeat Client

U.S. Department of Veterans Affairs

Modernizing VALERI for VA Loan Guaranty was a tall order. Using industry best practices, we were the gatekeepers of quality for our agile development teams. Utilizing a hybrid approach of manual and automation testing, we were both the check and the balance that our program demanded.

Our Impact:

200+

Features

40+

Integrations

Go-Live Milestone Achieved

Repeat Client

Top Mortgage Lender and Servicer

We love the challenge enterprise initiatives bring and were excited to provide quality assurance leadership to a top enterprise initiative for our largest commercial client. With a short test prep and execution runway, we led the test scenario and case build out, end-to-end built-in-quality training, and support. With decades of testing under our belts, we facilitated in depth testing workshops to uncover critical scenarios and helped our client build out a comprehensive test strategy and plan. Gaining alignment across multiple teams is crucial and our folks broke through the barriers and developed trusted relationships with business partners getting us to a ‘one team’ mentality.

Our Impact:

32

Release Trains

13

business verticals

30

major systems

Repeat Client

U.S. Department of Agriculture (USDA)

Midway into the USDA implementation of new Guaranteed Underwriting System (GUS), the Agency made a change to intake Fannie Mae Desktop Underwriter MISMO 3.4 v1.8.1 for easier lender and vendor adoption. At this time, Phoenix joined their efforts to handle End to End testing. Our team of experienced User Acceptance Testers (UAT) took the lead to create a testing strategy and plan followed by script writing, defect management, test matrix, executive reporting and gap analysis. Our partnership with Rural Housing Single Family Housing National Office (SFHNO) and the project team turned from End to End testing to full functional story testing. Within a year, we had the new and improved GUS system to Production. In the Phoenix way, we made sure Rural Housing SFHNO had the tools for continued quality UAT for when they would take those reigns.

Our Impact:

900+

stories

25

sprints

Go-Live milestone hit

15

integrations

The value PhoenixTeam brings to every level of Technology Architecture is almost irreplaceable. They have earned our trust to handle our biggest and most impactful initiatives and have truly become members of the team. PhoenixTeam has made a huge impact at our organization, helping deliver a number of key initiatives and steering our technology strategy in the right direction.

There are a few things about PhoenixTeam that stand out to me that deserve focused recognition: small organization with dedicated touch points, clear path for areas of responsibility within the organization, sincere empathy, followthrough, expertise…I would like to point out that PhoenixTeam has not only been a business partner but also a great friend. Aside from the work always getting done there have been a lot of laughs along the way which is something just as valuable as the work itself.