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Deep operating experience across commercial mortgage, housing finance, and federal programs.

Commercial Markets
Mortgage Banking & Consumer LendingOriginators, servicers, depositories, and the vendors who build for them.
Independent Mortgage BanksMortgage Servicers & SubservicersDepository LendersHome Equity & Non-QM LendersMortgage Technology Vendors
Housing Finance & Secondary MarketThe GSEs, capital markets, and the risk and closing ecosystem.
Government-Sponsored EnterprisesCapital Markets & InvestorsMortgage Insurers & Title / Settlement
Federal Programs
Federal Housing & Veterans ProgramsVA, HUD/FHA, USDA, and Interior program modernization.
VA Loan Guaranty (LGY)HUD / FHAUSDA Rural DevelopmentU.S. Department of the InteriorProgram Leadership & Delivery
Federal Health & Benefits AdministrationVeteran health and federal benefits administrators.
Veteran & Military Health AdministratorsFederal Benefits Delivery

Unvarnished perspectives and role-based training from operators who have done the work.

Phoenix Burst

Connected enterprise intelligence into managed change.

Every signal connected. Every transition managed. Burst watches your regulatory sources and your business, works out who each change touches, drafts the work, and conducts it through review to closed.

Platform

What Burst does for your team.

Burst watches what changes, tells you what matters, and gets the work done, all in one workspace.

BurstValue Network
EnterpriseOutcomes
Reg change · 6Controls · 263Procs · 13Letters · 16Tech · 7Org · 120 staffLibrary · 38Clients · 13Portfolio · 18,250 loansEscrow AdministrationHazard and Flood InsuranceLoss MitigationCompliance ManagementDefault ServicingForeclosureLoan BoardingInvestor ReportingNY flood insurance capFreddie Mac Bulletin 712 CFR 1024.41Standards & policyLODSOW
Enterprise readiness
13of 13
Operational
procedures approved · 5 revised
76%
Controls
6 ineffective · 36 untested
6
Compliance
changes in flight · 1 unassessed
47of 100
Readiness
next 09-24 · window closes
13 clients · 18,250 loans · $4.99B
LegendReg changeControlsProcsLettersTechOrgLibraryClientsPortfolio

Step 1: The whole enterprise on one ring. Regulations, controls, procedures, letters, technology, people, library, clients, and portfolio, sized by what is in them. Step 2: Every relationship. Stated or inferred, each line connects a change to the controls, procedures, and letters it reaches. Step 3: Drill into any segment. The named detail behind each slice, one click away, without leaving the view. Step 4: Readiness at the center. Operational, control, and compliance health rolled into one readiness score for the enterprise. Step 5: One view per role. Switch roles and the same ring re-lights for that seat. Every leader sees their own brief.

Value Network, enterprise view: portfolio, regulatory changes, controls, procedures, letters, technology, organization, library, and clients on one ring, with readiness at the center

  • Enterprise and outcomes views
  • Every relationship, stated or inferred
  • Readiness, controls, and changes in flight
  • A brief for every role
Delivered throughValue Network
Briefed for every seat
ExecutiveRegulatory Change ManagerProcedure OwnerQuality Control ManagerRelationship ManagerManager, Borrower CommunicationsCISO / Vendor Management
How it works

How Burst turns a change into finished work.

A new regulation, a shift in your data, or a request from your team comes in. Burst reads it, works out what it means for you, and produces the letters, requirements, code, or reports that need to change. Your team reviews and approves.

Signals become intelligence

Operations Insights

Unifies enterprise signals into an intelligence foundation ready for action.

Value Network
Regulations become action

Compliance Automation

Turns regulatory change into controlled, traceable operational updates.

State and Federal ChangeThe ConductorProcedure Optimizer
Needs become solutions

Rapid “Bespoke” Solutions

Ships targeted solutions when standard technology cycles cannot meet the need.

Client Operations Library
Intent becomes delivery

Transition Management

Manages the path from current state through adoption and commercialization.

Letters Automation

Autonomous SDLC

A self-documenting delivery framework embedded inside every Burst engagement.

The Conductor

Automate the work. Keep the judgment.

Routine stages run on their own. Decisions that carry regulatory risk wait for a named approver, with the impact statement already drafted.

BurstThe Conductor
Waiting on you · 1 of 9 complete8h SLA
✓
01DetectedAutomated
G1
02Summary & impact approvedHuman gate
G2
03Citations approvedHuman gate
G3
04Requirements confirmedHuman gate
05ImplementingAutomated
06ScheduledAutomated
07TestingAutomated
08MonitoringAutomated
09ClosedAutomated
G1Human gate · Gate 1 · Summary & impact approved
General Counsel approves · 9:20 AM
Machine draft

Applicable in New York. High impact if not implemented in time: 474 NY SFHA loans, five departments, and three third-party systems depend on it, and the borrower-notice deadline is 30 days out.

✓ ApplicableImpact radius · HighImplement by Oct 17, 2026 · 30 days
SubtopicsOrgThird-party systemsUrgency
Subtopics5 subtopics: coverage limits, HELOC/open-end, federal preemption, borrower notice, scope
Org5 departments impacted
Third-party systems3 systems depend on the recomputed cap
UrgencyNotice deadline Oct 17, 2026: 30 days to implement
State applicability
New York
1 of 50 states
Loans in scope
474
of 18,250 serviced
Impact radius
High
if not implemented in time
✓ 01 Detected · automated stage · 9:14 AMno kickoff, no manual browsing

Step 1: Nine stages. Cyan stages run on their own. Amber gates wait for a named approver. Anyone can see where the change stands. Step 2: Detected automatically. The crawler found the change at 9:14 AM. Nobody kicked it off. Step 3: The machine draft. Before an approver opens the change, the impact statement is already written. Step 4: What drove the rating. Applicability, loans in scope, dependent systems, and the deadline. The evidence behind the score. Step 5: Waiting on a human. Gate 1 holds until General Counsel approves, on an SLA. Judgment stays with your people.

  • Automated stages. Detected, Implementing, Testing, Monitoring, and Closed run without a kickoff.
  • Human gates. Summary and impact, citations, and requirements each wait for a named approver.
  • Self-documenting. Every agent action lands in the detection log with a timestamp, so the audit trail writes itself.
Manual minimum
972 hrs
Impact analysis only, for one year of change
Burst processing
~37 hrs
Impact analysis through implementation
Overall reduction
~83%
~133 hours for the full process, human review included
Results

A year of regulatory change in 37 hours.

The manual figure covers only the first step, determining initial impact. Burst takes every change all the way through to requirements, procedures, and letters, and your team's work shrinks to validating.

Federal rules: minutes, not hours

They arrive as structured data. 1,000 pages does not mean 10x the time because Burst reads in parallel slices.

State bills include the homework

Roughly 30 minutes covers both the new bill and the historical context of what every amended regulation said before it.

972 hrs
~133 hrs
~37 hrs
01
Manual minimum
Impact analysis only
02
Burst plus human review
Analysis through implementation
03
Burst processing
Analysis through implementation

Hours for one year of regulatory change. The manual figure is a conservative minimum and covers impact analysis only. Both Burst figures carry each change through implementation; the review figure adds manual QA and audit validation to ~37 hours of processing.

Burst tells you what matters, not just what changed.

Active Changes Impact Map

Know which teams a change will reach before it takes effect.

Each change mapped to the teams it affects, rated for impact, with a named owner.

BurstActive Changes Impact Map
6 regulations · 11 departments · 19 links
SBPNBRRCMHNEMHHazard and Flood InsuranceHigh impactEscrow AdministrationHigh impactCompliance Managementand Regulatory ChangeHigh impactCustomer Serviceand ComplaintsMedium impactLegal & ComplianceHigh impactNY §283Open →
ImpactHighMediumLowDepartment ownerHover to trace · click a regulation or department

Step 1: One change at the center. Each active regulation gets its own map. This one is a New York flood-insurance amendment. Step 2: The departments it touches. Five departments, each rated high, medium, or low. Nobody is blindsided. Step 3: Who owns each link. A named owner on every department, so accountability is visible at a glance. Step 4: Every active change. State and federal in one view, with completed changes kept as history.

Regulatory Sources, watched daily

Every source checked daily. When one moves, the change opens as a workspace with the effective date on the clock.

BurstRegulatory Sources
Add source
4 sources1 change detected
SourceStatus
New York State Register
Real Property Law §283 · effective Sep 17, 2026
Change detected
Fannie Mae Servicing Guide
Monitored
Federal Register (CFPB)
Monitored
NFIP / FEMA
Monitored
Workspace opened automatically · 9:14 AM

Step 1: Watched every day. State registers, agency guides, and federal rulemaking, polled daily. Nothing depends on someone remembering to look. Step 2: A change detected. The New York register moved. Burst versioned it and flagged it the same day. Step 3: Work starts itself. Detection opens the change workspace automatically. You get the whole implementation window.

Citations, enriched for the gate

Each citation classified, rated, and tagged, so reviewers start with the ones that carry risk.

BurstCitations · NY §283
Review
IDChange typeImpact
§283(1)Threshold change▲ HighFlood Insurance
§283(1)(a)Addition▲ HighHELOC/Open-End
§283(2)Addition▲ MediumFederal Preemption
§283(5)Language changeRateBorrower Notice
Approval happens on the Conductor.3 / 4 rated

Step 1: Citations extracted. Every citation in the change, pulled from the source text. Step 2: Typed and rated. Threshold change, addition, or language change, rated high, medium, or low. Reviewers go straight to what reshapes a process. Step 3: Tagged to operations. Each citation is tied to the operational area it touches, which is how the work gets routed. Step 4: Ready for the gate. Anything still unrated is counted, so nothing slips through a gate unexamined.

The work

Burst drafts the work. Your team approves it.

Controls

Controls stay evidenced, not just updated.

Every control a rule change touches, with a recommendation: update, retire, or add.

BurstControls · NY §283
Approve all (19)
19 controls impacted19 to update
Boarding data completeness
Loan Boarding · cites 12 CFR 1024.38(b)(1)
HighUnknownUpdate
Client servicing instructions
Client Operations · cites Subservicing agreements
HighUnknownUpdate
Call quality monitoring
Customer Service · cites 12 CFR 1024.38(b)(1)
HighUnknownUpdate

Step 1: Controls matched. Burst finds every control that relies on the changed rule, with its business unit and the citation behind it. Step 2: Rated and checked. Impact of the change on each control, next to its last known effectiveness. Step 3: Disposition. A recommendation per control. Approve one at a time or all at once, and the control set stays evidenced.

Letters

Borrower letters right the first time.

Each notice drafted from your own templates, tied to its citation and trigger, and routed through approval.

BurstLetters · NY §283
Add letter
4 letters1 approved1 in review
LetterStatus
Flood Insurance Coverage-Change Notice
● Approved
Escrow Account Adjustment Notice
● In review
Lender-Placed Flood Insurance Warning
● Draft
Annual Flood-Cap Certification
● Draft

Step 1: Letters drafted. Every borrower and servicer notice the change requires, drafted from your own templates and tied to its citation. Step 2: Audience. Who receives each letter, so no notice goes out without the change behind it. Step 3: Draft to sent. Each letter moves through review and approval. Your voice, your variants, right the first time.

Libraries

Your letters, prompts, and procedures, saved and ready to reuse.

BurstLetter Library
TemplatesShared content
Section AllClient AllInvestor AllWarranted AllActive All
Balloon Payment Extension AgreementAll · v11.9 · eff. 2023-054
Flex Modification AgreementGSE · v18.7 · eff. 2025-050
Disaster Forbearance AgreementAll · v13.7 · eff. 2024-110
Escrow Analysis Notice LetterAll · v12.9 · eff. 2024-030

Step 1: Every template in one place. Modification agreements, forbearance, escrow notices: the letters your servicing team actually sends. Step 2: Versioned and dated. Investor, version, and effective date on each, so the right variant goes out every time. Step 3: Warranted and QC checked. Warranty status and open QC findings visible before a letter is ever reused.

Letter Library

Every letter template your team uses, in one place.

Every template with its investor variant, version, effective date, and QC status, ready to filter and export.

Prompt Library

The prompts that run your reports and alerts.

Each prompt typed, tied to a key result, and pointed at the datasets it runs on.

BurstPrompt Library
Add new prompt
All 7Alert 3Prediction 2Insight 2
Complaint ResolutionInsightLessen the complaint resolution timeframe by 20%Complaints Data Template · 1 analysis
Control Tracker AlertsAlert2 key results2 datasets · 5 analyses
Control Tracker PatternsPrediction2 key results2 datasets · 2 analyses
Issue Activity AlertsAlert0 key results0 datasets · 0 analyses

Step 1: The prompts behind your reports. Insights, alerts, and predictions your team runs on a schedule, named and typed. Step 2: Tied to a key result. Each prompt exists to move a number. The result it serves is written next to it. Step 3: Grounded in your data. The datasets and analyses each prompt draws on, so every answer is traceable.

Also in the platform
Controls LibraryProcedure LibraryRequirements LibraryClient CommunicationsRegulatory SourcesDataset Template LibraryAnalysis LibraryClient Operations Library
Product roadmap

The Burst roadmap: where each track is today, and where it lands.

This is the public roadmap. Each track shows how mature it is today, the step up to Burst 2.0, and what ships along the way, so you can plan around it. Releases are built to work with each other: a feature that lands in one track makes the others better next quarter.

State and Federal Change

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • Automated change alerting
  • Async self-healing workflow
  • Additional proof and learning through more ground truth
  • Improved artifacts generation
  • Central change record

Client Operations Library

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • Full detailed requirements export
  • Integrated artifacts creation, configurable grain
  • Filter exports
  • Source document viewing

Procedure Optimizer

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • Redline change statement insertion
  • API integration to system of record
  • Additional learning through more ground truth

Letters Automation

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • POC delivery with another client
  • API integration to system of record

Value Network

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • Connect and understand any source
  • Actionable insights, alerts, and predictions
  • Heartbeat view with impact visualization

Model Harness Breakthroughs

Concept
Foundation
Strong Foundation
Burst 2.0
today
Delivered by Q4 2026
  • Automated evals everywhere
  • Global semantic search and chat-based conversational interface
  • Continuous flow across all capabilities
  • Jira, ADO, and Git integration

Maturity by track. The open circle marks where each track stands today; the filled dot is Burst 2.0. The right column lists what ships on the way there.

Security & Compliance

SOC 2 Type II audited.

PhoenixTeam completed its SOC 2 Type II examination for Phoenix Burst with Johanson Group LLP. Type II is the harder bar: it tests how security controls actually operate over time, not how they look on paper.

Every product in the Burst family runs on that audited foundation. Access control, logging, and data boundaries live at the platform level, so your security review starts from evidence rather than promises.

AICPA SOC
SOC 2 Type II
Independent examination by Johanson Group LLP, completed April 2026.
Award-Winning Technology

Two years of Tech Excellence.

MortgagePoint recognized Phoenix Burst with its Tech Excellence Award in 2025 and again in 2026, marking two consecutive years of recognition.