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Deep operating experience across commercial mortgage, housing finance, and federal programs.

Commercial Markets
Mortgage Banking & Consumer LendingOriginators, servicers, depositories, and the vendors who build for them.
Independent Mortgage BanksMortgage Servicers & SubservicersDepository LendersHome Equity & Non-QM LendersMortgage Technology Vendors
Housing Finance & Secondary MarketThe GSEs, capital markets, and the risk and closing ecosystem.
Government-Sponsored EnterprisesCapital Markets & InvestorsMortgage Insurers & Title / Settlement
Federal Programs
Federal Housing & Veterans ProgramsVA, HUD/FHA, USDA, and Interior program modernization.
VA Loan Guaranty (LGY)HUD / FHAUSDA Rural DevelopmentU.S. Department of the InteriorProgram Leadership & Delivery
Federal Health & Benefits AdministrationVeteran health and federal benefits administrators.
Veteran & Military Health AdministratorsFederal Benefits Delivery

Unvarnished perspectives and role-based training from operators who have done the work.

Insights & Perspectives

Perspectives from the people doing the work.

Unvarnished points of view on AI, federal operations, and enterprise modernization from the leaders actually building the tools.

All Insights

Showing 24 of 105 Articles
Category
Industry Trends 21 min watch

Founder Roundtable: The First Summer of Human Futures

PhoenixTeam founders Tanya Brennan, Tela Mathias, and Tom Westerlind sit down to talk about the first summer of Human Futures: 23 interns, AI Builder Week, and what comes next.

Industry Trends 2 min read

Tela Mathias Named HousingWire Vanguard for Leadership in Mortgage and AI

Tela Mathias, CTO & Chief Nerd at PhoenixTeam has been named a 2026 HousingWire Vanguard, marking her third consecutive year receiving the recognition.

AI Strategy 6 min read

The Economics of AI: Part 1 (Continued) - The Cost of Innovation

In my first in this series, I walked through the ten dimensions of AI costs.

AI Strategy 4 min read

Nothing we make is real. Everything we make is real.

As ChatGPT-era automation scales, leaders are pushed to redesign value beyond faster workflows.

AI Strategy 8 min read

The Economics of AI: Part 1 - Cost

I got a peek at our AI operations dashboard last week, care of Neal Iyer (thanks Neal).

Industry Trends 4 min read

PhoenixTeam Launches Human Futures, First Cohort Begins Hands-On AI and Career Readiness Work

PhoenixTeam announced the launch of Human Futures, a new initiative helping young people prepare for a world being reshaped by artificial intelligence.

Industry Trends 2 min read

Phoenix Burst Wins MortgagePoint Tech Excellence Award for Second Consecutive Year

Phoenix Burst, PhoenixTeam's AI-powered regulatory intelligence platform, has been recognized as a winner of the MortgagePoint Tech Excellence Award.

Industry Trends 2 min read

PhoenixTeam Earns Inc. Best Workplaces Recognition for People-First Culture

PhoenixTeam has been named to Inc. Magazine's 2026 Best Workplaces list, the publication's annual recognition of companies building cultures that keep and inspire their people.

Regulatory 7 min read

The Infamous Footnote - Implications of GenAI on Fair Lending

A single footnote at the bottom of a recent Federal Reserve supervision and regulation letter raises hard questions about how generative AI intersects with fair lending.

Industry Trends 6 min read

The AI Futures Program: A 13-Week Program for High School Seniors and College Students

The thing that keeps me up at night is the future for our kids, and for the young adults trying to get jobs today.

Industry Trends 3 min read

PhoenixTeam Achieves SOC 2 Type II Compliance for Phoenix Burst

PhoenixTeam announced that both PhoenixTeam and Phoenix Burst have achieved SOC 2 Type II compliance, marking an important step in the company's continued focus on security, trust, and enterprise readiness.

AI Strategy 6 min read

A Continuous Mortgage Innovation Pipeline

What if we've been looking at technical debt all wrong?

AI Strategy 9 min read

Agentic AI in Financial Services

A panel of senior technology executives from RBC, Wells Fargo, and BNY talked through four key questions for financial services companies on agentic AI at scale.

AI Strategy 2 min read

From vision to value: How AI is taking shape in mortgage

For mortgage executives, the challenge with AI is no longer whether to invest, but how to scale responsibly and effectively.

Engineering 7 min read

Introducing Large Language Models to Traditional Machine Learning Operations

Machine learning (ML) operations (MLOps) is the set of practices, tools, and associated culture that bridges the gap between building ML models and running them reliably in production.

Engineering 5 min read

GTC Insights | Visual AI Agents for Real Time Video Understanding

Vision AI is a not-new-but-hotter-than-it-used-to-be capability. The thing that changed is the opportunity in physical AI, as physical AI gets increasingly real.

Engineering 13 min read

GTC Insights | Open Source and Agentic Development

An AI agent is an AI that can perceive, plan, reason, and act. Notes from GTC sessions on a family of open source models designed specifically for agentic development.

Industry Trends 7 min read

GTC Depression - Jensen's Keynote

AI is eating everything, absolutely everything. Reflections on Jensen's GTC keynote and finding a niche in the AI future.

AI Strategy 6 min read

Process and Technical Hurdles to Achieve the Mortgage AI Future

My take on 2026 is that it will be a race to achieve what I call the mortgage AI "FOMO" strategy as fast as possible.

Industry Trends 4 min read

The Homogenization of Everything

As we use genAI more and more, content converges to an average of whatever the major providers have decided it should be.

Industry Trends 5 min read

The Scary and Very Odd Thing That Happened Last Week

I'm not sure how mainstream OpenClaw and Moltbook are for the mortgage AI community, but in the AI community, it's absolutely bonkers.

Industry Trends 3 min read

PhoenixTeam Names Laura MacIntyre as Partner, Expanding Leadership for the Next Chapter of Growth

PhoenixTeam is proud to announce that Laura MacIntyre has joined as Partner and Growth Officer, expanding PhoenixTeam’s leadership bench and accelerating growth across the mortgage ecosystem.

Engineering 9 min read

Getting Started with Vibe Coding in Four Steps

Vibe coding has changed everything for me, and caused me to unthink and rethink the entire paradigm of discovery in product development.

AI Strategy 8 min read

Why AI Adoption Is a Human Opportunity in Addition to a Technical One

Generative artificial intelligence (genAI) did not arrive quietly in the mortgage industry. It burst onto the scene with accelerated timelines and forced uncomfortable questions about relevance, speed, and survival.